Pensioner found frozen in council home after heating failures

A pensioner in Kent died of hypothermia after local authorities failed to provide adequate heating in her council house. Susan Baines lived in a property now managed by East Kent Housing (EKH) - which looks after council homes across the district - for 25 years. But in January, she was found hypothermic by paramedics - six months after EKH ruled electric storage heaters in the property needed replacing with radiators. The 70-year-old - who had a number of other health...

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