Regardless of the nature of your ecommerce enterprise, customer service will be a key ingredient in your success. Remarkably though, online stores are at something of a disadvantage in this regard because face-to-face human interaction is not possible. Your customer service team must become adept at helping people remotely, while leaving them feeling they’ve experienced a personal encounter. Apple Computer is among the best in the business when it comes to this. Here’s how Apple reinvented customer service. The Power...
Learning SEO (Search Engine Optimisation) can be a confusing task: there is no one way to do it. Due to the fast-paced nature of technology, the ins and outs of optimizing your content might also change over time. For this reason, it is important to maintain an open-minded and diverse attitude when learning about SEO. It’s critical to be flexible and understand that SEO will continue to evolve. In other words, if you get stuck in a single formula, your...
Starting a business is not a child’s play! It takes a lot of effort, patience and courage to build your brand. It is important to focus on the details and seek inspiration from others. Here are top 5 brand building tips that every new entrepreneur must follow by heart: 1- Produce Value and Create Your Own Unique Identity A brand is build by word of mouth marketing and people will say positive about your brand only if you are able...
There are a number of ways to outsource your payroll or even your entire HR department. There are really two different kinds of services out there. One will handle all of your payroll needs such as paycheck processing, taxes, timekeeping, and document tracking. However, there is another type of service out there. A professional employer organization or PEO will help you with payroll, but also with benefits, retirement, regulation compliance, and other human resources. So besides the obvious, what are...
The fact that 90% of UK households now have access to the Internet has changed the way consumers interact with brands and purchase goods. If ten years ago the high street was UK’s top shopping destination, land-based retailers are now struggling to keep up with online stores, which are causing a massive commerce shift. According to the Office of National Statistics, 77% of British adults have bought goods and services online and 56% have used the Internet to purchase clothing....
Abuse can be personalised by online viewers
Around one in five drivers use a dash cam on a daily basis, it has emerged. A survey found an increasing number of motorists are now relying on dash cam technology to protect themselves and to monitor other road users. Over 60 per cent have recorded a road traffic accident, dangerous driving, a car related crime or anti-social behaviour from pedestrians. A recent freedom of information request by webuyanycar.com revealed the Metropolitan Police have reported a seven per cent reduction...
It's becoming increasingly important for restaurants to be active on social media in such a competitive global market. A social media presence will help your restaurant stand out from the competition and connect with consumers in a more direct way. Social media is becoming very complex, so it's helpful to hire a professional social media team to do the most difficult parts of the work for you. Giovanbattista Cimmino, founder of the popular @thelondonlifeinc and owner of two social media agencies, is...
Looking to setup Fortnight cross-platform play between PS4 and Xbox? Here's the latest from Sony and Microsoft on playing Fortnite cross-platform.
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