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Three becomes latest mobile network to reintroduce roaming fees in Europe

A flat £2 daily charge when roaming within an EU country will now apply to customers.

Jack Peat by Jack Peat
2021-09-09 09:34
in News
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Mobile network provider Three has become the latest firm to reintroduce roaming fees in Europe in a fresh post-Brexit blow for consumers.

A flat £2 daily charge when roaming within an EU country will apply to customers who are new or upgrading from October 1, though the changes do not come into effect until May 23 2022.

The firm joins EE and Vodafone, who have also recently announced the return of charges, while O2 has clung on with a fair use roaming limit.

“Generous roaming allowances”

The move is a particular loss for Three customers because it not only offered free-roaming across Europe but also other worldwide destinations such as the US and Australia long before EU rules began.

Ernest Doku, mobiles expert at Uswitch.com, said the decision was “surprising” given Three’s “generous roaming allowances”.

“If you’re an existing Three customer, these charges shouldn’t affect you immediately, but make sure you check the small print if you’re due an upgrade in the coming months,” he said.

“When it comes to travelling, don’t leave it until the last minute to check the roaming charges for your destination, and use hotel and cafe Wi-Fi when on holiday where possible, but make sure any public access points are safe and secure before logging on.”

EU charges

Roaming fees across the bloc were banned by the EU in June 2017, allowing consumers to continue using their mobile plan at no additional cost, with a fair use limit.

Under the UK’s Brexit trade agreement, it said both sides should “co-operate on promoting transparent and reasonable rates” for mobile charges but a guarantee on free-roaming was not carried forward.

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Although network providers could choose to bring back charges once the UK had left the EU, the main four – EE, O2, Three and Vodafone – initially said they had no plans to do so.

Countries outside the EU which were previously free to roam with Three will now incur a £5 daily fee.

The Republic of Ireland and Isle of Man will be exempt.

Related: UK no longer one of Germany’s top 10 trading partners

Tags: Brexit

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