More than anything else, it is brand loyalty from your existing customers that will attract a large base of new consumers to your product or service.
In this digital era, there is hardly any gap existing between consumers and the products. Out of the ton of available options, a person is most likely to pick the one recommended by either a close friend or family or someone they trust.
Brand loyalty is what is making that specific person recommend that service or product to you!
Just consider an example where you need the storage space service to store your items. Plenty of options are available such as STORED Storage Unit Company, Big Yellow Storage, Shudgard Storage, etc. Which one of the storage outlet will you go for?
If either you or someone you know have used services of STORED Storage Deals, it is most likely that you will pick them based on what you have experienced or heard.
Even if the prices seem a bit high, which they are not, you will still prefer STORED as compared to any other service you or anyone you know have not used.
A customer is not a single entity. If they are loyal to your brand, they will probably bring ten of their contacts to your door in the future, helping your business reach new heights indirectly.
Therefore, big companies like STORED Storage Company invest a lot in developing brand loyalty among their customers.
How STORED is establishing its brand loyalty?
Establishing brand loyalty is not a matter of days. It takes years of delivering consistent services with competitive pricing and additional perks to win the customers’ trust and let them feel attached to your brand.
The key to building brand loyalty goes right through customer satisfaction. The earlier a brand realizes this, the better it will fare in the long run. And this is exactly what is given the utmost attention at STORED Storage Company!
This is the era of the internet, and the competition in the storage business is fierce. The storage outlet 20 years ago was charging more or less the same rent as today but was offering way fewer services.
However, today, customer demands have risen, and fulfilling them is the priority at STORED. Here is what they do.
- Affordable Pricing: Pricing plays a vital role when deciding on the storage outlet to choose.
They have ensured that their prices are market competitive and less than almost all the self storage companies while offering better services, to make you stick to their brand.
The longer you store, the more you save. They will be more than happy to offer you a further discounted price package based on your long-term commitment period, i.e., greater than six months.
They believe that a recurring customer is much more important, so our packages are priced to offer you the best possible rates.
You will definitely be saving a lot of money off the rent prices if you choose to avail the storage facilities provided by STORED Storage Company!
- A seamless customer experience: A process that annoys customers and prevents them from using the services of the storage outlet, is transporting your stuff to the self storage unit, all by yourself.
At STORED, they deal with everything for the customer to create a seamless customer experience for you!
Customer loyalty to any brand depends on the convenience and satisfaction that they offer, and that is why STORED takes care of all the tough parts to ensure maximum customer satisfaction.
To avail services of STORED, you just need to call the storage outlet, book yourself a unit and give them a pickup date.
Their professional moving team will handle the rest of the process, from packing your stuff to the transportation and then unloading it into your unit. It will save you time, money, and most importantly, the hectic physical effort.
- A plethora of additional perks: Who does not like a bunch of free services or other extras making their life easier? We provide a whole lot of benefits for our customers to make sure they stay loyal to our brand for the years to come.
Our team will pick up your stuff from your house, transport it using the moving van, and will safely unload everything. If you require something, just let them know over a phone call or book through the online account, and they will happily bring your required item back to you.
Your stuff’s safe packing and transportation is STORED’s priority, but you can always purchase liability coverage to safeguard your belongings from any harm. It’s cheap and STORED offers the best packages.
The best thing about all of this? There are absolutely no hidden charges for these services and pricing is very transparent!
- 24/7 available customer service: In this era of connectivity, 24/7 availability of customer service staff, whether at the storage outlet or on the phone, is necessary.
In addition to that, STORED Storage Company goes the extra mile to show their commitment to customer satisfaction.
We have a live support chat option with the STORED team on the website to make sure that your queries or concerns are answered as soon as possible!
- Ease of Dealing: STORED Storage Company provides its customers with maximum ease of dealing with everything concerning their storage unit right from the comfort of their couch.
STORED has developed an online inventory management system that allows you to manage all the items stored inside your unit and keep track of everything.
Moreover, if you are using your unit for business inventory storage, we also accept deliveries on your behalf. Anything delivered to your storage unit will safely be placed inside without you having to visit the unit personally.
To make the payment process easy for the customers, STORED Storage Company has an online payment system that directly charges the required amount from your card. That saves you from the hassle of paying in cash or going through bank transfers.
Competing only on the basis of price is not a true measure of anything. At STORED, they believe in offering their customers a complete package to deal with their storage needs in the most efficient way possible and without breaking bank.
Their free additional services show their commitment to redefining the concept of self storage for you. This just does not end here as they believe in constant improvements and will do everything in their power to maintain the level of trust their customers have shown in them!