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People urged to leave positive messages on ‘hopeline’ for NHS staff

A new ‘hopeline’ has been set up allowing people to leave positive messages for NHS staff to listen to at their darkest times.

Following one of the most challenging years in the health service’s history, charity Frontline19 has set up the new service to help frontline workers cope with the stress of Covid-19.

According to new research, 40 per cent of those who worked at the epicentre of the pandemic are suffering from PTSD as a result of the experience.

It chimes with similar results from elsewhere in the world.

A recent CDC survey found 53 per cent of public healthcare workers in the US reported mental health symptoms, including depression, anxiety, PTSD, or suicidal ideation.

To help raise awareness for what these workers are dealing with, and provide some relief, Frontline19 created a free phone service called Hopeline19, which encourages people to leave voice messages of support for when these critical workers are feeling most vulnerable.

Users simply call the phone number 0808 19 665 19, and press 1 to leave a message, or 2 to listen.

Related: Elevenses: Our Unsustainable NHS

Jack Peat

Jack is a business and economics journalist and the founder of The London Economic (TLE). He has contributed articles to VICE, Huffington Post and Independent and is a published author. Jack read History at the University of Wales, Bangor and has a Masters in Journalism from the University of Newcastle-upon-Tyne.

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