• Privacy policy
  • T&C’s
  • About Us
    • FAQ
  • Contact us
  • Guest Content
  • TLE
  • News
  • Politics
  • Opinion
    • Elevenses
  • Business
  • Food
  • Travel
  • Property
  • JOBS
  • All
    • All Entertainment
    • Film
    • Sport
    • Tech/Auto
    • Lifestyle
    • Lottery Results
      • Lotto
      • Set For Life
      • Thunderball
      • EuroMillions
No Result
View All Result
The London Economic
SUPPORT THE LONDON ECONOMIC
NEWSLETTER
The London Economic
No Result
View All Result
Home News

Southern Rail want to let you know they’re sorry

Southern Rail has said sorry more than any other train company this year, according to a website that tracks apologies to customers – by apologising 111 times every DAY. The beleaguered train company has said sorry to customers almost 38,000 times this year so far. Southern has apologised 37,830 times in 2016 according to sorryfortheinconvenience.co.uk […]

SWNS by SWNS
2016-12-06 10:04
in News
FacebookTwitterLinkedinEmailWhatsapp

Southern Rail has said sorry more than any other train company this year, according to a website that tracks apologies to customers – by apologising 111 times every DAY.

The beleaguered train company has said sorry to customers almost 38,000 times this year so far.

Southern has apologised 37,830 times in 2016 according to sorryfortheinconvenience.co.uk – who log how often train companies say sorry to customers on Twitter.

Thameslink, who also run services between Bedford and Brighton, has made 17,602 social media apologies.

Transport for London is the least contrite operator on the list with just 2,834 ‘sorrys’.

The website also holds data for South Eastern, Northern, Great Northern, Stagecoach, Virgin, TfL and Metrolink services.

Southern’s place at the top the table is not surprising in a year when it has faced repeated calls from the public and politicians to be stripped of its franchise due to the poor quality of its service.

The operator has been engaged in a long struggle with the RMT union over its plans to bring in driver-only operation of train doors on all services – while there have also been issues with network upgrades and staff shortages.

RelatedPosts

Government scrap plans to upgrade ‘worst A-road in the country’

Kneecap say their posters have been banned from London Underground

Police investigating ‘migrant boat’ bonfire as hate incident

Liz Truss gilt rates tweet completely dismantled

Tags: featured

Subscribe to our Newsletter

View our  Privacy Policy and Terms & Conditions

About Us

TheLondonEconomic.com – Open, accessible and accountable news, sport, culture and lifestyle.

Read more

SUPPORT

We do not charge or put articles behind a paywall. If you can, please show your appreciation for our free content by donating whatever you think is fair to help keep TLE growing and support real, independent, investigative journalism.

DONATE & SUPPORT

Contact

Editorial enquiries, please contact: [email protected]

Commercial enquiries, please contact: [email protected]

Address

The London Economic Newspaper Limited t/a TLE
Company number 09221879
International House,
24 Holborn Viaduct,
London EC1A 2BN,
United Kingdom

© The London Economic Newspaper Limited t/a TLE thelondoneconomic.com - All Rights Reserved. Privacy

No Result
View All Result
  • Home
  • News
  • Politics
  • Lottery Results
    • Lotto
    • Set For Life
    • Thunderball
    • EuroMillions
  • Business
  • Sport
  • Entertainment
  • Lifestyle
  • Food
  • Travel
  • JOBS
  • More…
    • Elevenses
    • Opinion
    • Property
    • Tech & Auto
  • About Us
    • Privacy policy
  • Contact us

© The London Economic Newspaper Limited t/a TLE thelondoneconomic.com - All Rights Reserved. Privacy

← 8 Cheap Ways to Warm Up a Cold Room ← Scientists reveal the best way to protect your children from asthma
No Result
View All Result
  • Home
  • News
  • Politics
  • Lottery Results
    • Lotto
    • Set For Life
    • Thunderball
    • EuroMillions
  • Business
  • Sport
  • Entertainment
  • Lifestyle
  • Food
  • Travel
  • JOBS
  • More…
    • Elevenses
    • Opinion
    • Property
    • Tech & Auto
  • About Us
    • Privacy policy
  • Contact us

© The London Economic Newspaper Limited t/a TLE thelondoneconomic.com - All Rights Reserved. Privacy

-->