London Gatwick

UK airports among some of the worst in the world

Britain’s airports have been rated as some of the worst in the world in a new global study.

Edinburgh, Manchester and London Gatwick airport in the 10 worst airports in the World, and there wasn’t a single entry in the top ten list.

Singapore Changi Airport was ranked as the best airport in the world, closely followed by Munich and Hong Kong.

The data was compiled by AirHelp who studied the quality and service, and punctuality at the most popular 76 airports across the world, as well as the social media sentiment of over 130,000 tweets over three months this year.

The data revealed that airports in the UK are considered as some of the worst in the world, with airports across the country failing to secure a place in the rating’s top 10.

Countries including Germany, the United States, New Zealand and Colombia are now overtaking the UK in the tense race to the top.

10 Best Airports 10 Worst Airports
Singapore Changi 9.07 1. Kuwait 5.02
Munich 8.66 2. London Gatwick 5.38
Hong Kong 8.42 3. Manchester 5.43
Copenhagen 8.04 4. Newark Liberty 5.92
Helsinki-Vantaa 8.03 5. Edinburgh 6.10
Cincinnati Northern Kentucky 7.94 6. Mumbai 6.21
Barcelona 7.90 7. Dubai 6.24
Madrid Adolfo Suarez-Barajas 7.81 8. Bangkok Subarnabhumi 6.30
Auckland 7.80 9. Delhi 6.31
Frankfurt 7.76 10. Los Angeles 6.38

It won’t come as a big surprise to see some familiar airlines appear among the worst in the world.

Ryanair came in as the fifth-worst airline in the world, with Monarch in fourth.

At the top, British Airways was ranked as the seventh best airline in the world with Virgin Atlantic in eighth and Aer Lingus in ninth.

Marius Fermi, UK Country Manager at AirHelp said: “It’s important – now more so than ever – that passenger service is a top priority of both airlines and airports, ensuring they receive the experience they deserve, so it’s fantastic to see that Singapore is setting the standard for customer-first service.

“This research should hopefully give airlines and airports across the world, particularly in the UK, a nudge to improve their quality and punctuality urgently before the travel rush starts this summer.”

10 Best Airlines 10 Worst Airlines
Singapore Airlines, Singapore 8.73 1. Bulgaria Air, Bulgaria 4.93
Etihad Airways, United Arab Emirates 8.48 2. SmartWings, Czech Republic 5.01
Qatar Airways, Qatar 8.46 3. Tunisair, Tunisia 5.15
Austrian Airlines, Austria 8.38 4. Monarch Airlines, UK 5.16
Air Transat A.T. Inc, Canada 8.29 5. Ryanair, Ireland 5.21
Air Dolomiti, Italy 8.22 6. Egyptair, Egypt 5.27
British Airways, UK 8.14 7. China Eastern Airlines, China 5.27
Virgin Atlantic Airways, UK 7.99 7. Pakistan International, Pakistan 5.31
Aer Lingus, Ireland 7.97 9. Gulf Air, Bahrain 5.44
TUI fly Netherlands, Netherlands 7.95 10. Air China, China 5.48

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